Wednesday, September 5, 2012

SIT process

Ok, the process (in stead of product one can read service as well):
  1. Take a product,
  2. Tear it down into its parts (not really, we just describing them),
  3. Manipulate those parts (one of the five SIT techniques),
  4. See if we can make some value out of the new product (THE creative step).
Indeed we don't start from the end (e.g. a customer desire), or from the beginning (e.g. a new available technique), we start just in the middle from an existing product.

1. Let's take a product, a coffee mug for example.



2. A mug (or any object for that matter) has two kind of parts, internal and external parts:
The internal parts of a mug are:
  1. the bottom,
  2. the cylinder,
  3. the ear,
  4. a picture, text or the like on the mug.
The external parts are in fact endless, they describe the surrounding world of a mug:
  1. spoon
  2. coffee
  3. cocoa
  4. cinnamon
  5. water
  6. milk
  7. sugar
  8. tea
  9. biscuit
  10. table
  11. laptop
  12. book
  13. game
  14. newspaper
  15. coffee machine
  16. kettle
  17. cupboard
  18. dishwasher
  19. tray
  20. kitchen
  21. living room
  22. breakfast
  23. coffee time
  24. lunch
  25. after dinner
  26. coffee beans
  27. coffee plantation
  28. etcetera
SIT concentrates in the first place on the controllable internal parts.

3. Now we come to manipulating the (internal) parts. Five kinds of manipulations cover 70% of the innovations. Those five kinds are:
  1. removing and replacing,
  2. multiplying,
  3. merging,
  4. dividing and rearranging,
  5. changing dependencies.
Removing the bottom of a coffee mug, what value can be in there?

4. Be creative!

No comments:

Post a Comment